# Policy Cancelations

The reality of insurance is that at some point either you or a Customer may elect to end a Policy early. You can expect that the vast majority of cancelations to be the result of a Customer not meeting their payment obligations, this is a cancelation for `non_payment`. Regardless of why a Policy is being canceled you can facilitate the change by issuing a DELETE to /policies. As a part of the cancelation you will need to provide a reason for the change. The options that Boost supports are below.

### non\_payment

In cases where the Customer has not paid for their Policy you can start the cancelation process. States regulate Non-Payment cancelations, and the rules vary by Product, but they generally provide a grace period and mandate Boost physically mail the Customer a notice. During Product configuration, Boost will issue you a document laying out all of the relevant `non_pay` regulations.

### insured\_requested

When a Customer elects to cancel their policy, regulators may not allow companies to mandate a reason be provided. In cases where the Customer chooses to cancel their policy Boost will fulfill the request in accordance with local regulations.